Right Brain, Left Brain Blog

18 September 2017

Putting the people in personalisation

Personalisation is the latest weapon in the store wars, as the retail industry adapts to cater for the ‘experience economy’. Margin, for retailers and for the brands they sell, is being driven by the ability to excite and delight shoppers through retail theatre and experiential marketing.

According to research from Gartner, 89% of brands now expect to compete primarily on customer experience rather than price and product as the key brand differentiator. Meanwhile, a report from Accenture says 75% of consumers are more likely to buy from a retailer – online or offline – that recognises them by name, recommends options based on past purchases, or knows their purchase history.

Consumers shop more with retailers who recognise them as individuals and can provide relevant recommendations. They like personalisation – and today’s technology allows brands to take personalisation onto the shop floor in a way that wasn’t really possible in the past.

Look at brands like Heinz, Nutella, Coca-Cola and Marmite – they have all been able to engage with their loyal fan base through creative use of ‘personalised’ packaging. While most of these brands have made websites the core of their offerings, some, like Nutella, have taken their personalised offer in-store.

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15 September 2017

Print Ad of the Week: McDonald's 'Open Late' (France)

Mcds 1

Inspired by its minimalist Pictos campaign, McDonald's has gone one step further in a new print campaign for the night birds.

The creative, by TBWA\Paris, sees flashes of light glow together to take the shape of some of its most iconic products: Big Mac, Sundae and French Fries to announce the late opening of McDonald's restaurants until midnight or later.

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08 September 2017

MediaCom sweeps up at M&M Global Awards 2017

Mmg

MediaCom has swept the board at the M&M Global Awards 2017, taking home the golden hat-trick of Grand Prix Awards at a glittering awards ceremony held last night (Thurs 7th Sept) at The British Museum in London, under the new Blue Whale structure Hope.

The agency's 'Bachelor of Shaving' campaign for Gillette was awarded 'Campaign of the Year', while MediaCom also scooped the coveted 'Agency of the Year' for its UK office - for the third consecutive year - and the 'Agency Network of the Year' titles for winning campaigns from India, Germany, Singapore and the UK and seven trophies for six unique campaigns. 

The final Grand Prix of the evening, 'International Advertiser of the Year', was awarded to Expedia Group as two of its brands picked up three trophies. 

While MediaCom showed an outstanding overall performance, 20 unique campaigns in total were awarded. Other big winners on the night include PHD with four awards from its US and China offices, and Blue449 taking home two. 

Check out the full list of winners below and click through to read the full case studies (where available).

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05 September 2017

Everything you need to know about wearable tech [infographic]

Wearable tech

From smart watches to fitness-tracking bands to Google Glass, wearable tech is taking the world by storm. Marketers are waking up to the opportunities in using valuable data to push contextualised content via this medium.

So what are the most popular applications for your brand? A new infographic from Neerja Softwares has the answers with a bunch of interesting facts about wearable devices.

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01 September 2017

Innovative Ad of the Week: Deutsche Telekom 'Sea Hero Quest VR' (Global)

Deutsche telekom

Building on the success of its multi award-winning 'Sea Hero Quest' campaign, Deutsche Telekom has upped the ante and revealed a VR sequel to the project.

Sea Hero Quest originally started out as a mobile game that challenged and recorded the navigational skills of players to provide data that could be used for scientific research on dementia.

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29 August 2017

Gender stereotyping puts products before people – and consumers don’t like it!

In the past month no less than three gender-related stories have hit the national headlines. Jodie Whittaker was announced as the first ever female Dr Who, the BBC revealed its huge gender pay gap and it was refreshing to see the Advertising Standards Association (ASA) announce that it is working on tougher standards for what it called harmful gender stereotypes in advertisements.

The ASA’s stance hasn’t come a moment too soon. The issue has been bubbling under the surface since Procter & Gamble’s #unstereotyping speech at last year’s Cannes Lions festival, where the brand pledged to end gender stereotyping across its brand advertising. While this was welcomed wholeheartedly, it’s a touch ironic since P&G has done so much to promote stereotypes in its Fairy Liquid commercials, which still featured a woman washing up as late as the Noughties! Only in the 2015 version did it first show a man doing the dishes. But let’s give credit where it’s due.

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25 August 2017

Online Ad of the Week: Lonely Whale Foundation '#StopSucking' (US)

Lonely whale

"I may not look like I suck, but I do" is one of the opening lines to a new PSA ad created by Possible for the Lonely Whale Foundation. Not words you'd expect to come out of a group of celebrities' mouths, the intentionally humourous spot brings attention to the fact that 500 million plastic straws are used every day in the US and often end up in the ocean, polluting the water and causing harm to sealife.  

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21 August 2017

Art for ads’ sake!

There’s a great David Hockney quote that says “art has always been shaped by technology” and that’s increasingly the case in the digital advertising space, but it’s time for creativity to push back.

Being “shaped” is one thing, being dominated is completely another. And unfortunately it’s the latter that we’re currently facing in advertising with the rapid growth of ad tech and big data.

There’s an ever increasing focus on technology and data in terms of how to target ads to the nth degree and deliver them as quickly and efficiently as possible. It’s like cranking the handle on a sausage machine, spitting out masses of generic ads and hunting down consumers who simply aren’t treated like humans anymore.

To really engage with people online we need to look beyond the classic demographic labels. Rather than simply directing ads at ABC1 Females because they are supposedly the target audience, we should be thinking in more real terms, such as how can we help mums solve a key problem they are facing.

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About this blog

  • Right Brain, Left Brain sums up the dichotomy of a media business that’s constantly battling with the challenge of delivering a profit and discovering new ways to communicate to consumers. The Cream editorial team combined with a dream team of industry pioneers from around the world share their expert opinions.

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