Right Brain, Left Brain Blog

32 posts categorized "Event"

19 February 2016

Good design should be an experience

The devil’s in the detail – or so they say.

This certainly holds true for design.

Something may look amazing, but if one small element is out of step with the overall mission, it will fail from a design point of view.

No matter how well designed an environment may appear – a living space, office, meeting room, exhibition environment – if your chair, for example, is uncomfortable, it will leave you with a negative feeling, undermining everything else.

Designing or choosing the right chair that fits not just visually, but also functionally is the essence of good design. With 140 sales staff holding hundreds of meetings over three days at global entertainment market MIPCOM in October, a key part of designing the BBC’s live experience at the event was testing furniture with the team on the ground for the comfort factor.

BBC MIPCOM_resized

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13 November 2015

Driving innovation through brand experience

As the saying goes: “If you spoke to people the way advertising does, they’d punch you in the face.” Today, it is necessary to communicate with people like they’re people, not treat them as if they’re machines made up of consumer data. Even more important is to understand that consumers are in control of your brand. Brand success today is about interacting with your customers to address joint needs. Finding out the challenges your audience faces and making sure your business answers those needs with the products and services it develops is key.

Therefore, it makes sense to build participation or ‘co-creation engagement’ into events so you can collect relevant customer information that can be used to drive innovation within your business that solves real customer problems.

A double win

Events offer the perfect co-creation engagement platform, where customers can personalise their experience through being able to give feedback about their needs and challenges. This can significantly increase the return you get from your live marketing.

It is a double win because not only does co-creation lead to the development of relevant products and services that your customers want, but it also delivers your field research, as you gain a deep understanding of the customer’s state of mind and their decision-making process for purchasing your goods.

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11 May 2015

Untapped Potential: Top 5 experiential secrets in travel retail

Travel retail is now big business, with airports quickly developing into favourite shopping destinations for consumers with the time to browse and the spending power to buy.

Increasing competition for airport retail space, means experiential marketing can hold the key to brands standing out from the crowd and grabbing consumers’ attention. The right kind of activity helps travellers pass the time as they wait for their flight, gives them the chance to try products before they buy, and drives them in-store to make a purchase. Create a good experience, and the chances are travellers will also spread the word to families, friends and business contacts.

Here are five tips for creating airport experiential activity with impact:

1. Plan from the start

Great experiential begins with great planning. To meet a brand’s marketing objectives, it should be integrated into any retail activity from the start – whether that’s airport-specific or the wider marketing, trade or consumer goals. It should never be a last-minute bolt on and should be factored into your airport activity budget from outset, so that it can sit alongside and complement other marketing activity.

KPIs, targets and other relevant metrics should be built into your experiential plans, with key learnings reviewed at the end of each activity and incorporated into future planning.

Continue reading "Untapped Potential: Top 5 experiential secrets in travel retail" »

16 March 2015

Top 5 Augmented Reality Outdoor Campaigns

Augmentedcampaignres2

Augmented reality isn’t necessarily a new concept in outdoor advertising. Back in 2011, Lynx used the technology for their Fallen Angels campaign in London, Victoria Station, where virtual angels fell to earth via the station’s big screen.

Here are 5 recent examples of innovative outdoor campaigns that are using augmented reality technology to add a new dimension to their experiential and guerrilla marketing.

Skoda Fabia

In February 2015 at London’s Waterloo Station, passers-by were able to interact with a touch screen display and customise their own version of the Skoda Fabia. With 14 colours, 5 interiors and 3 concepts to choose from, once they’d chosen from one of 90 possible designs, the customised vehicle appeared on the screen in real time. A great example of how AR can give consumers more control during a campaign.

 

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02 December 2014

Brands aren’t entertainers – they’re better than that

Advertising has always tried to copy entertainment. It appears in the same places, plays by the same general rules, and since we’re living in a golden age for the arts, the creative premium for advertising has never been higher. The subtlety of the best now often escapes easy description, playing with tone, feel, pacing and irony in ways out of reach for the majority of work. Ideas that sounded great on paper, when filtered through the inevitable compromise and committee, can easily be rendered gauche and bland.

It wasn’t always this way. Back in the day when the bulk of our entertainment came from four grainy channels and dog-eared Dick Francis novels, we were pretty easy to impress. This made marketing quite a bit easier, since we were all capable of producing something that could command forgiving attention spans. 

But now we’re spoiled. Our exposure to intricate and plentiful expanses of content has chiselled our palates to a level of discernment that feels distaste at even the tiniest misstep or incongruence. 

Applying this discernment to advertising (and why wouldn’t we, it invites the comparison), has produced the highest absolute quality of work we’ve ever seen, but simultaneously the lowest ever relative quality in comparison to the public’s standards and tastes.

How can brands survive this situation?

Continue reading "Brands aren’t entertainers – they’re better than that" »

04 November 2014

How technology is changing the face of customer service

However much Experiential, Travel Retail, Customer Service and Logistics have changed over the years, they all still require the same thing to succeed: the human element. This has always been the way and will long continue to be so. What has developed at a particularly rapid rate in our sector is the technology and processes behind these face-to-face services, enabling shorter delivery times, lower costs and live measurement; all of which are key to ROI.

We can now turn those fantastic creative ideas and mechanics into reality with real world budgets. For example, digitally create a walk through in a virtual world of a given campaign to ensure all is as expected and make those last few changes before going live as required. The creative structures can be printed on 3D printers and once signed off, sent straight to production on CNC machines, all in days rather than the weeks required in the past. The costs for complicated bespoke modelling as result has now become accessible to all, rather than being reserved for the multi-million pound TV ad.

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13 June 2014

Infographic: Brace yourself for World Cup Fever

As World Cup fever sweeps the globe - and various hints suggest that this will be the most social sporting event ever - check out this new infographic from Offerpop which analyses social media around the World Cup 2014 in Brazil. On social media, brands, sponsors, athletes and countries are all vying for gold in social buzz, but who will take home the prize?

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27 May 2014

Experiential at its finest: First Great Western’s awesome Scalextric train set

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“ALL ABOARD!”

We’ve got some fun experiential activity to share with you today - First Great Western is taking a model train set on tour to showcase the great destinations and attractions on offer across the South West of England.

Want to check out the dramatic scenery of the Clifton Suspension Bridge or whizz past the National Assembly for Wales’ Senedd building? You can do it with this interactive train model, brought to you by experiential agency Blackjack Promotions. People are invited to drive the train through undulating landscape and have their time recorded on a score board.

Continue reading "Experiential at its finest: First Great Western’s awesome Scalextric train set" »

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  • Right Brain, Left Brain sums up the dichotomy of a media business that’s constantly battling with the challenge of delivering a profit and discovering new ways to communicate to consumers. The Cream editorial team combined with a dream team of industry pioneers from around the world share their expert opinions.

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