The concept of brand storytelling often comes under fire for being clichéd, because, when it comes down to it, many brand stories lack the essential characteristics of an actual story: traditional elements such as surprise, drama and conflict.
Many brands have great stories to tell – just look at how well the Sainsbury’s ‘Christmas in a Day’ film has been received - but what gets in the way is a fear of showing things for how they really are. Brands have always lived in a happy land of optimism and aspiration, and they don’t want to leave. I completely understand why – this is how TV advertising has worked for years, with strong results for many brands. But as they start to explore longer form content, we need to challenge this ethos.
By telling the truth, I don’t mean compromising commercial confidence or presenting a negative view of the world per se. I mean using the skills of documentary story telling to bring real emotion to a story with all the ingredients of a truly engaging story - the jeopardy, the drama; the highs and the lows in other words.
Embracing real life in the form of branded documentary works to connect with audiences, not only because it is true, but because it reflects core values that the brand actually stands for. It lets the story take centre stage, enabled by the brand.
Take our ‘Wind for Prosperity’ initiative we are launching this week with the global wind energy firm, Vestas. We are documenting the process of Vestas refurbishing and transporting wind turbines to the poorest communities in the world, in a film to inform the world about the issue of energy poverty. It’s not just a film to promote the use of wind power, and the Vestas corporate brand is not the star of the show – these are the people in the communities whose lives have been affected by simply not having stable access to electricity.
Similarly, our recent short film produced for the recruiter Randstad - called Becoming Me, about finding your perfect job - does not tell people that Randstad is going to change your life. We are telling the story of real people, using authority and emotion, and illustrating the conviction, commitment and hard work it actually takes to find the perfect job - and the personal, even existential crisis that people experience in this quest. In telling this story, Randstad is showing how it is different from other recruiters.
Randstad were brave and inspiring in the sense that they allowed us to show the warts and all in the quest to tell an authentic story about the twists and turns of our careers. In return, our commitment in the film is to leave viewers feeling moved but also positive about what’s possible in their own careers. The lows amplify the highs. Randstad’s approach enabled us to persuade BAFTA award winning filmmaker Ben Anthony to direct ‘Becoming Me’, in his first piece of brand funded work.
Showing vulnerability can often make the best story. It’s not always an easy journey - a successful branded documentary needs a huge amount of trust between the producer and the brand, to allow the producer to be true to the story, capture the lows with the highs, but finishing with a satisfying ending that feels good and leaves the audience wanting to do something positive.
Brands can create something meaningful and moving by working with professional filmmakers, but they need to trust us to create an authentic story – without emotional honesty, a film is less engaging.
And less shareable, too. YouTube is littered with corporate videos that look like they cost a lot, but have something like 72 views to their name. People tend not to share corporate messages. People share things that feel implicitly socially rewarding because they can relate to it.
Shareability should be one of the key measures of ROI on a piece of branded content. We shouldn’t be asking, why would someone watch this, but actually, why would someone share this? Think about the psychology of sharing. People share for two reasons. To make themselves look intelligent, or to make people laugh. Social sharing of content is an extension of personal identity.
We experienced high impact shareability on our YouTube exclusive documentary Breaking the Taboo last year, with around 800,000 views, 10,000 subscribers to the channel and Tweets from celebrities such as Dizzee Rascal reaching over 30 million Twitter followers. This took the film’s theme of the failed war on drugs and drug policy reform to a mass global audience. Our mission is to engage people with brands, with the same passion.
Brands understand that they need to be having meaningful conversations with people. While it can be a struggle to figure out what this actually means, brands have a powerful asset in their hands that can deliver business changing results, if they just let it: the truth, which can actually be quite beautiful.
By Johnny Webb, managing director, Sundog Pictures